Ordering Information

Orders can be placed via the online store cart or by email.

Payment methods

Please use the following payment methods.
In principle, payment must be made in advance.

Bank transfer

The bank account for bank transfer is Sumitomo Mitsui Banking Corporation or Mizuho Bank or Japan Post Bank.
After ordering, you will be informed of the total amount including shipping costs and the account number.

Credit card

We accept online payment via Pay.jp. Regarding Credit cards, VISA, MASTER, JCB, American Express and DISCOVER are available.
After ordering, you will receive the total amount including shipping costs and the URL of the online payment page.

Receiving your order in-store

Orders can also be picked up in-store.
In this case, payment can be made in cash or by credit card.

Shipping of goods

Ordered items will be dispatched after confirmation of remittance.
For shipment, we use Yamato Transport in Japan, EMS of Japan Post for foreign countries.
(Depending on the volume of goods, a different shipping method may be used)
Actual costs will be charged for both domestic and overseas shipment.

Delivery time

Usually, we ship within 2~3 working days after confirming payment.

Return policy

We do not accept returns for customer reasons.
If there are any defects in our products that are not described in the data, please contact us and return the product to us within 7 days.
(We do not accept returns of goods after 7 days of arrival).
The price will be refunded to your specified account if you paid by bank transfer. In the case of payment by credit card, the cancellation will be processed.