個人情報保護方針

1. Basic Policy

• We comply with applicable laws and guidelines, and properly collect, use, and store personal information.
• We will not use personal information beyond the scope necessary to achieve the stated purposes of use.
• We implement appropriate security measures to prevent unauthorized access, leakage, loss, or damage of personal information.

2. Types of Information We Collect

• Information provided when placing an order or making an inquiry: Name, phonetic spelling, postal code and address, telephone number, email address, recipient information (if different), order details, inquiry details, etc.
• Payment information: When a payment is made by credit card or similar, card numbers and related details are processed and stored by the payment service provider. We do not retain this information (see Section 5).
• Access information and cookies: Session IDs, cart data, cookies necessary to display “Recently Viewed Items,” IP addresses, browser information, access times, and referring URLs.
  

3. Purposes of Use

1. To process orders, confirm stock, package, ship, and handle returns.
2. To respond to inquiries and to communicate regarding transactions and delivery.
3. To process billing, confirm payments, and issue refunds.
4. To maintain website functionality necessary for providing services such as the cart feature and “Recently Viewed Items.”
5. To improve website quality, prevent unauthorized use, and implement security measures (e.g., recording and analyzing access logs).
6. To comply with legal requirements and maintain records (e.g., accounting and tax-related obligations).

4. Provision to Third Parties

We do not disclose personal information to third parties except in the following cases:

• When we have obtained the customer’s consent
• When required by law
• When necessary to protect life, body, or property and it is difficult to obtain the customer’s consent
• When cooperation with government authorities is necessary and obtaining the customer’s consent would hinder such cooperation

5. Outsourcing (Shipping, Payments, etc.)

We may outsource the following operations to provide services smoothly. Contractors are carefully selected and supervised, and information is handled only as necessary.

• Delivery companies: For shipping and delivery status confirmation
• Payment service providers: For processing credit card and other payments (card information is managed by the payment service provider and not retained by us)
• System/server providers: For website operation and maintenance

6. Retention Period

Personal information is retained for the period necessary to fulfill the purposes of use or for the statutory retention period (e.g., accounting and tax records are generally kept for 7 years). Information no longer required will be promptly deleted or disposed of.

7. Security Measures

• Access restrictions, log monitoring, and malware protection
• Minimization of access to personal information and proper authorization management
• Contracts and supervision for external contractors
• Reporting and prevention measures in case of incidents

8. Use of Cookies

• Our website uses cookies to improve the browsing experience, including cart retention and “Recently Viewed Items.”
• You may disable cookies in your browser settings, but some features may not function properly as a result.
• When we use analytics tools, we will clearly specify their use of cookies, the information collected, and how to opt out.

  We use Google Analytics provided by Google LLC, which collects and analyzes site usage data via cookies. For details, please refer to Google’s Privacy Policy and the Google Analytics Opt-out Add-on.

9. Information of Minors

We take care not to collect more personal information from minors than necessary without parental consent. We will also appropriately respond to requests from guardians for disclosure or deletion.

10. Requests for Disclosure, Correction, or Suspension of Use

Customers (or their authorized representatives) may request disclosure, correction, addition, deletion, or suspension of use of their personal data held by us.

• How to apply: Please contact us by email or in writing at the Contact Information (Section 12).
• Identity verification: Verification will be conducted through official documents such as a driver’s license or health insurance card, or by another method we deem reasonable.
• Fees: In principle, no fee is charged. If actual costs arise, we will inform you in advance.

11. Changes to This Policy

This policy will be reviewed as necessary in response to changes in laws or services, and any updates will be published on our website. Significant changes will be announced in a clear manner. The revised policy becomes effective upon publication.

12. Contact Information

13. Joint Use and Cross-Border Transfer

• Currently, we do not jointly use personal information with third parties. If such use begins, details will be added to this policy, including the joint users, purposes, and administrators.
• If we use overseas service providers for servers, email, or other operations, we will take necessary measures in accordance with the Act on the Protection of Personal Information of Japan.